Patient Reported Outcomes
Collecting Patient Reported Outcomes can be a critical communication enhancement helping to understand how your patients are feeling at any time.
Using our platform, your organization can collect Patient Reported Outcomes for any purpose – “on demand” or “scheduled”
PRO information is immediately available for review by healthcare professionals in Health Orchestrator
Education material can be distributed to the patient based on patient program, medication or symptom specific.
Patients are reminded via text or email to take scheduled PRO assessments
Abnormal or “off track” notifications are created in Health Orchestrator for patients who report sub-standard PROs – for fast care team follow-up
Follow-up encounters can be created within Health Orchestrator scheduling follow-up activities with the patient
Use for Clinical Trials, Oral Oncolytic Monitoring, Patient Satisfaction Surveys or any time you need feedback or reporting from your patients
Inbound and Outbound Phone Triage
Managing patient symptoms, treatment, questions and other interactions while your patients are at home are critical to patient outcomes, ER avoidance and effective treatment management.
Our Triage Module allows for the management of both inbound and outbound patient calls to assist in achieving improved outcomes. Users can:
View previous pathway results, including chief complaint
Run symptom or other pathways for full documentation of your interaction with the patient
Be guided as to what action needs to be undertaken in order to optimize patient outcomes.
Set encounters for follow-up, stat or other statuses per the individual patient needs
Automatically transmit complete encounter summaries to your EMR system
Create and manage a schedule of outbound calls for patients that may be on oral chemo or immunotherapy or transition of care.
Advanced Medication / Oral Oncolytics Adherence
Oral Oncolytic Regimens are complex for patients to manage. What to take, when, with what instructions - patients are frequently confused.
Developed with Oncology Pharmacists, using Advanced Oral Oncolytic Adherence Management your organization can assign pre-configured regimens to patients improving their understanding as to what to take, when and how.
Patients receive text messages reminding them when to take a dose - only on the days they need to take their medication.
Customize patient regimens at any time during any cycle of the regimen to take into consideration patient side effects, blood test results and more - all impacting what text messages a patient will receive, with what reminders, when and what action is required by the patient, if any.
Patients define their communication preferences and can receive email and/or text reminders. Some notifications are:
Practices are notified via Health Orchestrator for patients that fail to take medication and adherence drops below pre-defined levels
Follow-up “pathways” allow clinical staff to document patient follow-up activities
Routine follow-up with patients can be pre-scheduled with “Scheduled Encounters”