API Terms of use
Willowglade Technologies
Personal Health Navigator 6.0 – November 2023
If you are a software developer desiring to access Willowglade Technologies APIs (as defined below) you must first obtain a Developer’s License from Willowglade Technologies as part of your Authentication Credentials application. The Developer License grants you a worldwide, non-exclusive, revocable, non-transferable right to use and deploy an application that utilizes Willowglade Technologies APIs. The below Terms of Use supplement the terms in your Developer’s License.
ACCEPTANCE OF TERMS
The following terms and conditions govern your (“You” or “Your”) use of the Willowglade Technologies APIs (as further defined below). The Willowglade Technologies APIs are owned and operated by Willowglade Technologies Corporation. (“Willowglade Technologies”). Access to the Willowglade Technologies APIs is offered subject to acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on this site by Willowglade Technologies (collectively, the Terms of Use).
Use of the Willowglade Technologies APIs is available only to individuals who are at least 18 years old, whether acting on their own behalf or as an authorized employee or representative of a corporation or other business entity. If you do not qualify, do not attempt to register for or use the Willowglade Technologies APIs. Willowglade Technologies may refuse to offer the Willowglade Technologies APIs to any person or entity and may change its eligibility criteria, at any time, in its sole discretion.
IF YOU DO NOT AGREE TO ALL OF THESE TERMS OF USE, THEN DO NOT ACCESS OR USE THE WILLOWGLADE TECHNOLOGIES APIS. BY VIEWING OR USING ALL OR ANY PART OF THE WILLOWGLADE TECHNOLOGIES APIS, DOWNLOADING ANY MATERIALS OR BY COMPLETING THE REGISTRATION PROCESS, YOU AGREE TO BE BOUND BY ALL OF THESE TERMS OF USE.
CHANGES
Willowglade Technologies reserves the right, at its sole discretion, to modify or replace any of these Terms of Use at any time. It is your responsibility to check the Terms of Use periodically for changes. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes.
PERMISSIBLE USE OF WILLOWGLADE TECHNOLOGIES APIs
Willowglade Technologies provides access to our application programming interfaces (“APIs”), including the Standardized API for patient and population services API (“Standardized API”), the Consolidated Clinical Document Architecture API (“C-CDA API”), and any additional APIs we may add in the future (individually or collectively, the “Willowglade Technologies API(s)”) to patients and developers. You will only access (or attempt to access) the Willowglade Technologies APIs by the means described in the documentation. You will not misrepresent or mask your identity or the identity of your client application. If Willowglade Technologies assigns you Authentication Credentials, you must use them with the applicable APIs. The access and authentication requirements are better described in the documentation for the particular Willowglade Technologies API; your Authentication Credentials may only be used for the applicable Willowglade Technologies APIs only. Willowglade Technologies reserves the right to change, update, add or discontinue Willowglade Technologies APIs or functionality or features to the Willowglade Technologies APIs at our discretion with or without notice.
Pursuant to these Terms of Use, Willowglade Technologies grants you a limited, revocable, non-sublicensable, non-assignable, non-transferable, royalty-free, non-exclusive license only to use: the applicable Willowglade Technologies API to retrieve health care information with the consent of the applicable patient or their personal representative to the extent required by law. You may only access the Willowglade Technologies APIs by the authentication method provided by Willowglade Technologies.
Your use of the Willowglade Technologies APIs may be monitored and logged. You hereby agree to such monitoring.
You agree to immediately notify Willowglade Technologies of any security flaws, vulnerabilities, or deficiencies identified through normal use of Willowglade Technologies APIs by contacting info@willowgladetechnologies.com. You agree to not publicly disclose identified security flaws, vulnerabilities, or deficiencies in the Willowglade Technologies APIs or other Willowglade Technologies applications, systems, devices, or networks of which you become aware and as soon as you become aware you will immediately notify Willowglade Technologies at info@willowgladetechnologies.com
CREDENTIALS
You represent and warrant that any and all registration information you provide to Willowglade Technologies in connection with your access to the Willowglade Technologies APIs is accurate, complete, and up to date. All notices will be sent to the email address provided with registration, unless you otherwise provide notice with an update. To register, please contact info@willowgladetechnologies.com and indicate that you are interested in authentication credentials/tokens for the C-CDA API or the Standardized API. The process for obtaining a Developer License may require a final verification of the app before granting production access which may include a review of the app’s technical specifications, privacy & security information or agreements and a demo of the app.
You must maintain the confidentiality of all passwords, user IDs, tokens, etc. (“Authentication Credentials”) and may not provide such credentials to third parties. You are responsible for all apps, products, and software that are developed or use your Authentication Credentials and any breach of security caused by your failure to maintain the confidentiality of your Authentication Credentials. You shall immediately notify Willowglade Technologies at info@willowgladetechnologies.com in the event of any loss, theft, unauthorized use or other compromise or breach of the security or confidentiality of your Authentication Credentials.
You are responsible for obtaining, maintaining, and paying for all hardware, software, and all telecommunications and other services needed for you to use the Willowglade Technologies APIs.
RESTRICTIONS
As a condition of use, you promise not to use the Willowglade Technologies APIs for any purpose that is unlawful or prohibited by these Terms of Use, or any other purpose not reasonably intended by Willowglade Technologies. You agree to abide by all applicable local, state, national and international laws and regulations, including obtaining applicable consent from the patient or provider to access any health records.
You agree to not utilize the Willowglade Technologies APIs for any action that:
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is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, profane or which otherwise violates the Terms of Use;
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infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any party;
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constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
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in any way that could pose a threat to, disrupt, interfere with, harm, or impair the Willowglade Technologies APIs, Willowglade Technologies or other Willowglade Technologies services, applications, systems, devices, or networks, or Willowglade Technologies clinics’, patients’, or other users’ use of Willowglade Technologies APIs,
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imposes an unreasonable or disproportionately large load on Willowglade Technologies computing, storage or communications infrastructure, uses the Willowglade Technologies APIs in a manner that constitutes excessive or abusive usage, or attempts to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service;
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contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data or other information of Willowglade Technologies or any third party;
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is designed to obtain materials, data, or information for purposes of gaining a competitive advantage over Willowglade Technologies;
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harvests or collects any information from the Site; or
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impersonates any person or entity, including any employee or representative of Willowglade Technologies.
You shall not:
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decompile, disassemble, reverse engineer, or otherwise attempt to derive, reconstruct, identify, or discover any source code, underlying ideas, or algorithms of the Willowglade Technologies APIs by any means;
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remove any proprietary notices, labels, or marks from the Willowglade Technologies APIs;
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interrupt or attempt to interrupt the operation of the Willowglade Technologies APIs in any way, including, without limitation, by restricting, inhibiting, or interfering with the ability of any other user to use the Willowglade Technologies APIs (including by means of hacking or defacing any portion of the Willowglade Technologies APIs, or by engaging in spamming, flooding, or other disruptive activities);
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disrupt, interfere with, modify, bypass, or otherwise circumvent Willowglade Technologies functionality or features, limitations, security measures, technical processes, availability, integrity, or performance (or attempt the same);
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transmit or attempt to transmit data over a Willowglade Technologies API unless such transmission is authorized and formatted in accordance with applicable specifications in the Willowglade Technologies API implementation guide; or
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conduct security research on or testing against Willowglade Technologies APIs, services, applications, systems, devices, or networks without prior written approval from Willowglade Technologies.
Willowglade Technologies may, at its sole discretion, immediately terminate your access to the Willowglade Technologies APIs should your conduct fail to conform strictly with any provision of this section.
PROPRIETARY RIGHTS
Willowglade Technologies and its licensors own the Willowglade Technologies APIs and the content on this website and all intellectual property rights therein, including, without limitation, all modifications, enhancements, derivative works, and upgrades thereto. You have only those rights to access and use the Willowglade Technologies APIs as are expressly granted by Willowglade Technologies under these Terms of Use and all other rights in the Willowglade Technologies APIs are reserved to Willowglade Technologies or its licensors. You agree to not remove any proprietary notices, labels, or marks from the Willowglade Technologies APIs. Systematic retrieval of data or other content from the Willowglade Technologies APIs to create or compile, directly or indirectly, a collection, database or directory without written permission from Willowglade Technologies is prohibited.
Reproducing, copying or distributing any content, materials or design elements from the Willowglade Technologies APIs for any other purpose is strictly prohibited without the express prior written permission of Willowglade Technologies. Use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited. Any rights not expressly granted herein are reserved.
PRIVACY
Willowglade Technologies current privacy policy is available at https://www.willowgladetechnologies.com/terms-and-conditions (“Privacy Policy”), which is incorporated into these Terms of Use by this reference. You must comply with all applicable federal and state laws, including HIPAA, regarding the protection and disclosure of information through the Willowglade Technologies APIs.
SECURITY
You agree that your connection with the Willowglade Technologies APIs may not pose a risk of a security breach to the Willowglade Technologies system. You must deploy industry standard security controls, including but not limited to encryption and utilize authentication and audit logging protocols. You must maintain the security of your authentication to Willowglade Technologies APIs and may not share it with any third parties.
NO WARRANTIES
THE WILLOWGLADE TECHNOLOGIES APIS (AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WILLOWGLADE TECHNOLOGIES APIS (COLLECTIVELY, THE CONTENT)) ARE PROVIDED “AS IS” AND “AS AVAILABLE”. THE WILLOWGLADE TECHNOLOGIES APIS AND CONTENT ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WILLOWGLADE TECHNOLOGIES CANNOT ENSURE THAT THE CONTENT CONTAINED ON ITS SERVER OR OTHER SYSTEMS WILL BE AVAILABLE AT ALL TIMES, AND WILLOWGLADE TECHNOLOGIES CANNOT ENSURE THAT THE INFORMATION PROVIDED ON ITS WEBSITE AND THROUGH THE WILLOWGLADE TECHNOLOGIES APIS WILL BE ACCURATE. WILLOWGLADE TECHNOLOGIES, AND ITS AFFILIATES, LICENSORS AND SUPPLIERS DO NOT WARRANT THAT: (A) THE CONTENT IS TIMELY, ACCURATE, COMPLETE, RELIABLE, OR CORRECT; (B) THE WILLOWGLADE TECHNOLOGIES APIS WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (C) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (D) THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (E) THE RESULTS OF USING THE WILLOWGLADE TECHNOLOGIES APIS WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE WILLOWGLADE TECHNOLOGIES APIS IS SOLELY AT YOUR OWN RISK. PROFESSIONAL MEDICAL AND HEALTHCARE CONSULTATION DEPENDS ON THE PRECISE FACTS OF EACH AND EVERY INDIVIDUAL CASE. THE CONTENT IS IN NO WAY A SUBSTITUTE FOR ANY SUCH PROFESSIONAL CONSULTATION. WILLOWGLADE TECHNOLOGIES DOES NOT ENDORSE, OR RECOMMEND, OR IN ANY MANNER ASSUME RESPONSIBILITY FOR, ANY CONTENT. WILLOWGLADE TECHNOLOGIES DOES NOT WARRANT THAT THE WEBSITE, CONTENT, OR WILLOWGLADE TECHNOLOGIES APIS WILL BE ACCURATE OR OPERATE WITHOUT INTERRUPTION OR ERROR. SOME STATES DO NOT ALLOW CERTAIN WARRANTY LIMITATIONS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WILLOWGLADE TECHNOLOGIES, OR ITS SERVICE PROVIDERS, LICENSORS OR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUPPLIERS, VENDORS, LICENSORS, CO-BRANDERS OR PARTNERS, (COLLECTIVELY, THE “WILLOWGLADE TECHNOLOGIES PARTIES”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, LITIGATION, OR ANY OTHER PECUNIARY LOSS, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE, OPERATION OR PERFORMANCE OF THE WILLOWGLADE TECHNOLOGIES APIS, WITH THE DELAY OR INABILITY TO USE THE WILLOWGLADE TECHNOLOGIES APIS, ANY DEFECTS IN THE WILLOWGLADE TECHNOLOGIES APIS, OR WITH THE PROVISION OF, OR FAILURE TO MAKE AVAILABLE, ANY INFORMATION, SERVICES, PRODUCTS, MATERIALS, OR OTHER RESOURCES AVAILABLE ON OR ACCESSIBLE THROUGH THE WILLOWGLADE TECHNOLOGIES APIS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITH RESPECT TO THESE TERMS OF USE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF THE WILLOWGLADE TECHNOLOGIES PARTIES FOR LOSSES OR DAMAGES SHALL NOT EXCEED THE FEES PAID BY YOU FOR THE USE OF THE WILLOWGLADE TECHNOLOGIES APIS.
You acknowledge and agree that the limitations set forth above are fundamental elements of these Terms of Use.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Willowglade Technologies and the Willowglade Technologies Parties from all liabilities, claims, and expenses, including attorneys’ fees, that arise from your use or misuse of the Willowglade Technologies APIs, your violation of these Terms of Use or other contract between you and Willowglade Technologies, your use or disclosure of information obtained through the Willowglade Technologies APIs, and/or your violation of the rights of any other person.
TERM, TERMINATION, SUSPENSION AND REVOCATION
These Terms of Use are effective until terminated by either party. If you no longer agree to be bound by these Terms of Use, you must cease your use of the Willowglade Technologies APIs. If you breach any provision of these Terms of Use, then you may no longer use the Willowglade Technologies APIs.
Willowglade Technologies may suspend or revoke your Authentication Credentials or access to the Willowglade Technologies APIs without prior notice for your failure to comply with these Terms of Use or if Willowglade Technologies determines that your access to the Willowglade Technologies APIs would present an unacceptable level of risk to the security of Willowglade Technologies systems. Willowglade Technologies may terminate and revoke your Authentication Credentials if you fail to comply with its terms and, to the extent permitted by law, for any or no reason. If these Terms of Use are terminated for any reason, then the Terms of Use will continue to apply and be binding upon you in respect of your prior use of the Willowglade Technologies APIs (and any unauthorized further use of the Willowglade Technologies APIs).
If you wish to terminate your account, you may simply discontinue using the Willowglade Technologies APIs. Without limiting the foregoing, the following may lead to a termination by Willowglade Technologies of your use of the Willowglade Technologies APIs: (a) breaches or violations of these Terms of Use or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated access cancellation), (d) unexpected technical issues or problems, and (e) extended periods of inactivity.
MISCELLANEOUS
These Terms of Use constitute the entire agreement between you and Willowglade Technologies with respect to its subject matter. Willowglade Technologies failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If a court of competent jurisdiction rules that any provision of these Terms of Use is invalid, then that provision will be removed from these Terms of Use without affecting the rest of the Terms of Use and the remaining provisions will continue to be valid and enforceable. There are no third-party beneficiaries to these Terms of Use. The rights granted in these Terms of Use may not be assigned or transferred by You without the prior written approval of Willowglade Technologies. You may not delegate your responsibilities or obligations under these Terms of Use without the prior written approval of Willowglade Technologies. These Terms of Use shall be governed by the laws of the State of Nevada without regard to its conflict of laws provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Clark County Nevada to resolve any legal matter arising from these Terms of Use and each of the parties hereto waives any objection to jurisdiction and venue in such courts. Willowglade Technologies may, notwithstanding this, seek injunctive remedies in any jurisdiction.
COPYRIGHT AND TRADEMARK NOTICES
Unless otherwise indicated, these Terms of Use and all Content provided by Willowglade Technologies are copyright © 2013–2023 Willowglade Technologies. All rights reserved.
“Willowglade Technologies” , "Personal Health Navigator", "Health Orchestrator" as well as page headers, custom graphics, buttons, images and other content on any Willowglade Technologies owned property / website, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by Willowglade Technologies or its licensors, supplier or partners. Other trademarks, product names and company names or logos used on the Site are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from the Willowglade Technologies APIs is strictly prohibited.
CONTACT
If you have any questions regarding these Terms of Use please contact info@willowgladetechnologies.com